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Mastering Selling Skills


In this workshop you will learn how to:

  • Identify customer requirements through questioning techniques 
  • Identify the products and services that meet the customer’s needs
  • Interpret buying signals and close the sale
  • Explain the difference between features and benefits
  • Generate further interest
  • Handle customer queries, objections, feedback and reactions
  • Agree terms of sale to meet customer’s requirements
  • Complete paperwork and quotations
  • Monitor sales progress and pass data to the right people
  • Comply with legal obligations

By the end of the workshop you will have a better understanding of why people buy, improved persuasive skills and more confidence in successful selling techniques.

Business Gateway


More Information

DateFeb 13, 2020
Time9.30am-12.30pm
CompanyBusiness Gateway
ContactGregor Smith
Telephone01738 448310
EmailSend Email
WebsiteVisit Company Website
VenueDundee Angus and College, Isla Building
TownArbroath
Post CodeDD11 3EA
CostFree
Booking LinkBOOK NOW

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